ELECTRICITY HELP · UTILITY ACCOUNT GUIDE
BESCOM Bill Status & Payment History — Mithra Guide
For a Bengaluru BESCOM bill or payment-status query, use the official BESCOM consumer channels. BESCOM Mithra lists consumption, billing and payment history. This guide does not retrieve a private balance and does not assume that every smart meter is prepaid.
Instructions reviewed . Review date is separate from live outage or account status.
Content updated .
Choose your next step
Account checks and complaint registration happen on the utility’s service. Opening a link here does not submit a request.
Using another electricity provider?
Choose your provider’s account guide. Prepaid balance, postpaid dues and advance payments are different records.
How do I review a BESCOM bill or payment?
Keep the account or installation reference from your bill ready. Open the official Mithra app and follow its registration or sign-in prompts to select the right installation. Review consumption, billing and payment history for that account. Portal controls can change; complete verification only through the official service.
Does a zero bill mean prepaid balance is available?
No. A bill amount and a prepaid account balance answer different questions. Confirm the account type and what the displayed field means with BESCOM. This guide cannot determine your subsidy entitlement, account credit or available electricity from a zero amount alone.
Payment history and bank receipt disagree?
Match the account reference, amount, date and transaction ID before asking BESCOM about the discrepancy. Keep your receipt for the official support channel. If the payment is credited but electricity is off, check outage information and contact the utility for a connection-specific update; payment alone is not proof of restoration.
Official services and sources
The utility may change its forms or instructions. Follow the current requirements shown on its official service.