ELECTRICITY HELP · BESCOM

BESCOM power cut and low-voltage complaint help

For a supply problem in the BESCOM area, call 1912 or use its official complaint service. Prepare your account details and the location of the fault before contacting the utility.

Instructions reviewed 6 October 2026. Review date is separate from live outage or account status.

Power cut or low voltage?

Describe what you can observe: no supply, repeated interruptions, or unusually dim lights. Say whether neighbours are affected if you already know. Do not open the meter, touch wiring or try to measure a dangerous fault yourself.

What to have ready

Keep the account or RR number shown on your bill, locality, nearby landmark, contact number and approximate start time ready. For recurring problems, a short list of dates and times is more useful than a vague description.

Register and keep the reference

Use the official complaint link below or call 1912. Ask for the complaint reference and save the confirmation. Our draft helps explain the issue; generating it here does not register a complaint with BESCOM.

If the complaint is closed but the fault remains

Check the official tracking service with your reference. When you contact BESCOM again, explain that the original problem remains and quote the earlier reference. Record the response and any new reference; do not assume a closed ticket confirms supply at your home.

Prepare your complaint

This creates a draft on your device. It does not send a complaint or save your entries.

Official services and sources

The utility may change its forms or instructions. Follow the current requirements shown on its official service.