ELECTRICITY HELP · ENGLISH + हिंदी

How to check UPPCL prepaid smart-meter balance

Use UPPCL’s official smart-meter service, app or meter display to check prepaid balance. The linked web service asks for your district, account ID and CAPTCHA; our website cannot retrieve your private balance.

Instructions reviewed . Review date is separate from live outage or account status.

Find your account ID

Use the account details on your utility bill or official account message. Open the official link below and follow its current prompts. Confirm that the displayed account belongs to you before proceeding with any payment.

बिल या आधिकारिक संदेश से अपना अकाउंट ID लें। नीचे दिए आधिकारिक लिंक पर मांगी गई जानकारी भरें और खाते की पहचान जांचें।

Read the right figure

Prepaid balance and previous postpaid arrears are different figures. UPPCL’s service can show both. If an amount seems unexpected, compare the latest recharge, arrears and consumption records before treating it as a missing payment.

प्रीपेड बैलेंस और पुराने पोस्टपेड बकाये अलग आंकड़े हैं। रिचार्ज, बकाया और खपत का रिकॉर्ड मिलाकर देखें।

If the balance page will not load

Keep the error message and time, then try an alternative official channel. An unavailable page does not establish that the balance is zero. Never share your password or OTP with someone offering to check the account for you.

Official services and sources

The utility may change its forms or instructions. Follow the current requirements shown on its official service.

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